Get Help

Aged 16–25

If you have nowhere to stay tonight, at risk of homelessness
or need a plan to leave home please contact us now.

Aged 21–35

If you are you at risk of losing your home or finding it difficult to manage your home, please contact us now.

We ask that wherever possible young people seeking to access our services contact us to discuss their situation before visiting the office.

If this is not possible please call into the office between 9:30am and 3pm. Agencies wishing to make a referral can contact us via phone or email.

Out of hours assistance:

Redditch

16/17:
01905 768 020
(Emergency Duty Team)

18+:
01527 67666
(Redditch Borough Council)

Bromsgrove

16/17:
01905 768 020
(Emergency Duty Team)

18+:
08000 304 254/ 0800 0850 160
(Bromsgrove District Housing Trust)

StreetLink exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them.

YOU ARE NOT ALONE

THE SERVICES BELOW ARE AVAILABLE TO HELP YOU

SERVICE

OPENING HOURS

DETAILS

Monday to Friday
9-5pm

Referrals Accepted Mon-Fri 9am to 3.30pm
Drop in Service Mon, Wed & Fri 11am – 2pm
www.redditchnightstop.co.uk
01527 66036

Monday to Friday
9-5pm

Operates an Out of Hours service,
after 5pm on weekends call 01527 67666
and visit www.redditchbc.gov.uk

Monday to Friday
9-5pm

Out of Hours www.worcestershire.gov.uk
The Emergency Duty Team (EDT) provides an out of hours response,
on behalf of Worcesteshire Social Care Services.
Call 01905 768020

Operates throughout the year

If a rough sleeper is seen in the public eye, kindly report them to Streetlink on 0300 500 0914 or viawww.streetlink.org.uk.
The street outreach services provides care for Adults only, if you believe a person you are concerned about is under 18 please call 999

Operates throughout the year

Shelter’s Helpline: They can provide urgent housing advise to those who are homeless or might be homeless soon. You can call 0808 800 4444 between 8am-8pm on weekdays, and 9am-5pm on weekends  www.england.shelter.org.uk/get_help/helpline

Operates throughout the year

The Runaway Helpline: They can look for options for anyone aged 11-17 who has left home and needs somewhere to stay. You can call or text 116 000, 24 hours per day, or get in touch online. www.runawayhelpline.org.uk

Operates throughout the year

The Mix: They can give support to people under 25, including advice on housing options. Their helpline 0808 808 4994 is open every day between 3pm-12am, and you can also get support by text and online. www.themix.org.uk/get-support

Operates throughout the year

This site provides a central location for the vulnerable who are unable to seek help from family, friends and neighbours. You can request help and find useful resources.

Operates throughout the year

Call us any time, day or night from any phone for FREE on 116123 or email jo@samaritans.org (response time 24hrs) https://www.samaritans.org/

Quote

“When I came here, I didn’t actually realise how many other people there are out there that need this help…